Payment Policy

At Solatiq, we want to provide a simple, secure, and convenient checkout experience. This Payment Policy explains the payment methods and billing practices applicable to purchases made through our website.

Accepted Payment Methods

Solatiq accepts a variety of secure payment methods, including:

Visa
Mastercard
American Express
Discover
Apple Pay
Amazon Pay
Google Pay
Diners Club
Shop Pay
PayPal

Other payment methods may also be available and displayed during checkout.

Payment Currency

All prices on Solatiq are displayed in U.S. Dollars (USD) unless otherwise indicated at checkout.

All payments and transactions are processed in U.S. Dollars (USD).

Payment Authorization

When you place an order, your selected payment method must be successfully authorized before your order can be processed.

If a payment is declined or cannot be authorized, the order may not be completed. Please verify your payment information or contact your payment provider if you experience a payment issue.

Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation with your order details.

An order confirmation indicates that your order request has been received. In some situations, additional verification may be required before the order is processed.

Payment Security

We use secure payment processing services to help protect payment and transaction information.

Payment information is handled through secure payment systems provided by our payment partners. Solatiq does not intentionally store complete payment card details on its own systems.

Billing Information

Please make sure that your billing information and payment details are accurate when placing an order.

Incorrect or mismatched information may result in a declined transaction or additional verification by your payment provider.

Pricing and Charges

The product price displayed at the time of purchase is the price applicable to your order, subject to any applicable promotions or discounts.

Any applicable taxes or additional charges will be displayed during checkout before you complete your purchase.

Refunds

Eligible refunds are handled according to our Return & Refund Policy.

Once a return has been received and approved, the refund will be processed within 15 days.

Refunds are generally issued to the original payment method used for the purchase.

The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.

Order Cancellations

You may request an order cancellation within 24 hours of placing your order.

After 24 hours, your order may have already entered processing or shipment, and cancellation may no longer be possible.

If you need to cancel an order, please contact us as soon as possible.

Payment Problems

If you experience a payment problem, first verify that:

Your payment information is correct
Your billing information is accurate
Your payment method is active
Your card or payment account has sufficient funds or available credit

If the issue continues, please contact your bank, card issuer, or payment provider. You may also contact our customer support team for assistance with your order.